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The service was completed and all exceeded my expectations as it always does. Well, about an hour later I was at the dentist and got to my car and the passenger rear tire was completely flat!

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I changed the flat tire to my spare and headed back to the dealership. Once there, Anthony took care of me right away and explained the valve was not aligned and apologized. No big deal, things happen and I was on my way. I watched the tire pressure in the driver rear tire go from 26 psi to below 20 psi in about two minutes. I pulled over and heard the hissing sound of the air going out of my tire and was then completely flat. I thought oh no not again, but I did see a small metal tube sticking out of the middle of the tire.

I changed the flat tire to my spare and headed to the dealership again.

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Once there I saw Anthony and again he took care of me right away. The technician was able to plug the hole and I was prepared to pay for it, but Anthony took care of it, not charging me. Anthony went above and beyond and surpassed my expectations. Not only for not charging me for the plug, but to take care of me right away both times and explain everything at the initial visit while working with me on the price of the service.

Anthony DeSimone is truly exceptional and should be recognized along with your service department. I will definitely give the highest rating when I receive the email survey about my visit.

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I will not go to a different dealer ever again. I have already recommended Nissan to my son and he will be visiting the Stanhope location soon for a new car. I cannot say there is one thing that stood out about my experience because everything about my experience was exceptional and the best I have ever had in buying a car. There is no one I trust more in the car buying process than or sales representative Daren. Nissan of Stanhope is truly a family place and will be the place y family goes from here out for all of their car buying needs. Must finance thru dealer. Rockland Nissan is not responsible for pricing errors.

Final vehicle price is determined at final sale. All discounted new vehicle pricing requires financing through dealer, Tier 1 credit and all incentives to dealer.

Thank you for visiting our website and we look forward to making your car buying experience exceptional. Not responsible for typos.

Acme Nissan in Monmouth Junction, NJ | Serving North Brunswick & Somerset, NJ Nissan Drivers

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